User Terms

USER TERMS & CONDITIONS Effective Date: 15/04/2026 Company: Growmore IT Services Platform: Grow WhatsApp Platform (GrowWAPI) ──────────────────────────── 1. Acceptance of Terms By creating a User account or using the Grow WhatsApp Platform, you agree to these User Terms & Conditions. If you do not agree, you must not use the platform. ──────────────────────────── 2. User Eligibility To use our services, you must: • Be at least 18 years of age. • Provide accurate and complete registration information. • Maintain the confidentiality of your account credentials. • Be legally authorized to use the services. ──────────────────────────── 3. User Responsibilities Users agree to: • Use the platform only for lawful purposes. • Obtain customer consent (Opt-In) before sending WhatsApp messages. • Keep login credentials secure. • Maintain accurate account information. • Comply with all applicable laws. ──────────────────────────── 4. Prohibited Activities Users must not: • Send spam or unsolicited messages. • Send fraudulent or misleading content. • Violate Meta WhatsApp Business Policies. • Attempt unauthorized access to the platform. • Upload malware or harmful software. • Use the platform for illegal activities. ──────────────────────────── 5. WhatsApp & Meta Compliance Users must comply with: • Meta WhatsApp Business Messaging Policy • Meta Commerce Policy • Business Verification Requirements Failure to comply may result in: • Account suspension • Permanent account termination • WhatsApp number restrictions Growmore IT Services is not responsible for actions taken by Meta. ──────────────────────────── 6. Payments • All subscriptions are prepaid. • Usage charges may apply. • Meta conversation charges are payable by the user. ──────────────────────────── 7. No Refund Policy All payments are final and non-refundable. This includes: • Subscription fees • Setup charges • API usage charges • Hosting charges • Meta conversation charges ──────────────────────────── 8. Account Suspension Accounts may be suspended or permanently terminated for: • Spam • Fraud • Policy violations • Illegal activities • Non-payment ──────────────────────────── 9. Limitation of Liability Growmore IT Services shall not be liable for: • Failed message delivery • WhatsApp bans • Business losses • Third-party failures • Data loss caused by external systems ──────────────────────────── 10. Governing Law These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Satara, Maharashtra. ──────────────────────────── 11. Contact Information Growmore IT Services Email: [info@growmoreitservices.com](mailto:info@growmoreitservices.com) Website: https://www.growmoreitservices.com Phone: +91 7350695792 Address: Mangalmurti Apartment, More Colony, Godoli, Satara, Maharashtra, India ──────────────────────────── 12. Final Agreement By registering as a User, you confirm that you have read, understood, and accepted these User Terms & Conditions.